Chinese tourists 'occupy' Osaka hotel after disappointing holiday

By Ryan Kilpatrick, July 10, 2014

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We’ve all had disappointing holidays before: the ones where you get food poisoning, you miss your flight, you get pickpocketed or it’s raining all week. But how do you deal with these let downs?

You might not immediately guess “occupy your hotel room and refuse to leave until you’re refunded,” but that’s exactly what a group of mainland Chinese tourists have done in Osaka. Dissatisfied with their travel arrangements, the group holed themselves up in their rooms and demanded compensation from their Shanghai-based tour provider before leaving.

Hotel staff called in the police and an agreement was finally reached after the Chinese Consulate-General got involved. The consular website thereafter issued a statement on the “entanglement” wherein they warned their compatriots to be prepared for Japanese tatami (straw mats) accomodation, and reminded them to hold onto the relevant proof and file a complaint against their travel agency once they return to their home country. Also on their website, the Consulate-General offered this helpful list of dos and don’ts (actually just don’ts) to Chinese tourists in Japan, including but not limited to:

  • Cut queues in public places and behave roughly
  • Spit, defecate or urinate in public spaces, or incite others to do the same
  • Spy on others’ homes, bathhouses or changing rooms
  • Release birds or other animals that may harm others
  • Randomly discard garbage, animal carcasses or foul items

Late last month around 70 mainland passengers similarly occupied (and trashed) a Shanghai-bound Hong Kong Airlines flight for almost 20 hours after their flight was cancelled due to poor weather and they were requested to transfer to a later flight with what they regarded as insufficient compensation. In April, a group of 29 mainlanders also occupied a Hong Kong hotel and screamed down police officers after staff objected to their plan to squeeze 29 people into just four rooms.

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