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British Airways' Noella Ferns on Unprecedented Year for Airlines

Noella Ferns discusses British Airways' China operations, global air travel recovery and new airline trends.

by Ryan Gandolfo, 15 April 2021

British Airways Adds Mandarin-Speaking Team to London Heathrow Airport

​British Airways has introduced Mandarin-speaking customer service representatives at London Heathrow Airport's Terminal 5.

by That's, 04 December 2017

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