Popular Video Conferencing App Zoom Limits Access to China Users

By That's, May 26, 2020

1 0

Zoom, a video conferencing platform that has skyrocketed in popularity amid the COVID-19 pandemic, has just become a lot more difficult for China-based users to access.

Like WhatsApp, which has experienced service disruptions on the Chinese mainland since 2017, some Zoom users have reported spotty access for core mobile and desktop functions, such as basic login, without a Virtual Private Network (VPN) connection.

READ MORE: WhatsApp Seems to Be Blocked in China... Again

Meanwhile, the company is also suspending new free account registration in the region. China-based users who try to register for a new account via the desktop app receive the following message: 

We regret to inform you that Zoom has suspended all new FREE user registration in China. From May 20th onwards, all free users in China can only join meetings. If you need to host a meeting, please contact sales in China to purchase licenses.

Thank you for choosing and using Zoom. It has been an honor to serve you during this difficult time.

-The Zoom Team

Nikkei reports that new user registration in China has been limited due to the country’s “regulatory requirements.” 

Founded by Chinese-born American CEO Eric Yuan, Zoom came under fire last month when it was revealed that some international calls were being mistakenly routed through China. The company has also faced backlash over various security issues.

Yet despite these concerns, Zoom has witnessed an unprecedented growth in users due to global stay-at-home orders, with millions downloading the app to participate in virtual ‘WFH’ (work from home) meetings, attend online classes and connect with fellow loved ones in isolation. Zoom-related memes have become ubiquitous on social media during the pandemic.

Zoom Meme

Zoom Meme

Zoom Meme

Zoom Meme
Images via Facebook, Twitter

Unlike other previously blocked platforms such as Skype, the Zoom app remains available on the Chinese iOS App Store – for now.

READ MORE: Skype Disappears from Chinese App Stores

[Cover image via Pexels]

more news

How to Turn Off WeChat's Personalized Ads

If you're like us, you may find these ads a bit creepy and would like to limit WeChat's ability to monitor your interests.

Another Western App Bites the Dust in China?

Signal, an encrypted messaging app, is currently down in China and only available via a virtual private network (VPN).

What is 'China Risk' and Why Global Companies Can't Ignore It

Political Economist Dr. Shirley Yu shares insight into her career in China policy and explains 'China risk.'

Foldable AR Smart Glasses That Fit in Your Pocket

A personal, private 3D viewing experience.

Spotlight: Hannah Wilson, Insta360 TV Host

Coffee, bananas and a can-do attitude keep Hannah Wilson fueled for her epic adventures with action camera maker, Insta360.

Rich Bishop on China's Ever-changing App Marketplace

AppInChina CEO Rich Bishop leads a team that helps global brands launch in China.

That's App is Now Back Online

After a short period, the app is back up and running and available for download on the iOS App Store.

0 User Comments

In Case You Missed It…

We're on WeChat!

Scan our QR Code at right or follow us at ThatsSuzhou for events, guides, giveaways and much more!

7 Days in Suzhou With thatsmags.com

Weekly updates to your email inbox every Wednesday

Subscribe

Download previous issues

Never miss an issue of That's Suzhou!

Visit the archives