Father Sues Shanghai Disney in Hopes of Changing Child Ticket Policy

By Molly Jett, June 26, 2018

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A Guangdong judge named Liu Demin is suing Shanghai Disney after employees allegedly refused entry to his child based on his height.

In January, Liu and his 10-year-old son went to the Shanghai Disney Resort. Despite Liu’s pre-purchased RMB499 (USD76) parent-child ticket, the child was refused entry because he was taller than 1.4 meters, ECNS reports.

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According to the theme park's rules, children under 1 meter can enter for free and children measuring 1-1.4 meters tall must purchase a child's pass. Because Liu’s son was taller than 1.4 meters, he was required to purchase an adult ticket in order to enter the park.

For Shanghai Disney, the average price of tickets for children are RMB299 during off-peak days and RMB431 during holidays and weekends. Tickets for adults range from RMB399-575.

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“Is the child pass sold to children or to anyone below 1.4 meters tall?" Liu said to China Youth Daily ."I am upset by the park’s unreasonable rules, which should be fairer, like the standards used at other Disney parks.”

Age is used to differentiate between child and adult tickets at other Disneyland parks including Hong Kong, Tokyo and the United States.

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In April, Shanghai Disney apologized and offered to refund Liu, but he would not withdraw the lawsuit unless they revised the rules for child tickets, Asia One reports.

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Yesterday, the Pudong New Area People’s Court said they have yet to reach a verdict, Shine said.

Liu is not the only one who wants tourist locations to reconsider ticket policies. The results of a March survey show that 56.7 percent of 1,969 parents responded that using height as a qualification for child tickets was biased.

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