Bilingual DiDi App: 6 Awesome Features You Probably Didn't Know About

By That's, December 22, 2017

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The busy holiday season is upon us, and with all those festive events going on, you'll need a way to get from Point A to Point B.

Don't be left stranded without a ride. Get on-demand, hassle-free rides to anywhere around town by downloading the DiDi app.

And now that it’s available in English, you'll be able to book your next trip without a hitch. With several ride options to choose from — Taxi, Express (cheaper), Premier (fancier) and Luxe (decadent) — DiDi's bilingual service lets you easily and instantly find a driver in 400 cities around China! And it's not just for Chinese phones either; the app supports mobile numbers registered in up to 22 regions and countries, including Australia, Brazil, Hong Kong, Taiwan, Japan, South Korea, the US and UK.

It gets even better. Here are six awesome features on the new bilingual DiDi app that you may not have known about.

1. Classy Limousine Service with DiDi Luxe

Attending a fabulous party and looking for a ultra luxurious way to get your to your final destination? Why not treat yourself and impress your friends with a DiDi Luxe ride. This high-end limousine service brings a professional chauffeur driving a Mercedes-Benz, BMW or Audi sedan right to your door. You'll experience extra comfort, with top-notch refreshments such as caramel biscuits, peppermints and mineral water all available during your fancy journey. Classy!

2. Hassle-Free Airport Pickup & Dropoff Service

So your flight has just landed, and the last thing you want to do after experiencing queues in customs and waiting to pick up your luggage is wait in another long line for a cab back home. No worries, because DiDi Premier has you covered with its airport pickup and dropoff services. Skip the taxi lines by reserving a car in advance, which you can book before you even fly to China! Upon arrival, you'll be able to enjoy hassle-free pickup service. 

Didi Airport

3. Pay for Rides Using International Credit Cards

Having problems using Alipay? No problem! DiDi users can pay for rides with major international credit cards, including Visa, Mastercard, JCB, Discover and Diners. And that applies to all Luxe, Premier and Express rides. Other accepted popular cash-free payment methods are WeChat Pay, Alipay, QQ Wallet, Apple Pay and China Merchants Bank’s all-in-one-card.

Here's how to set up your payment option in four easy steps...

1. Open the DiDi app, tap the user icon in the top-left corner and select "My Wallet."

Didi Bilingual

2. Tap “Password free payment.”

Didi

3. Select from one of the five payment methods listed on your app as your default payment method.

Didi

4. Switch among the available payment options and select which one you prefer.

Note that DiDi Taxi does not support international credit cards and Apple Pay yet, but riders can either use WeChat, Alipay or cash to pay their driver.

4. Instant Message Translation with Your Driver

When you book a ride through DiDi, the service matches up your ride request to its entire driver pool, including with non-English-speaking drivers. But no need to worry about language or communication barriers, because DiDi also provides a real-time in-app instant messaging (IM) translation system. The IM translation function allows you to chat to your driver with pre-set or hand-typed messages in your own language, ensuring the smoothest pick-up possible.

Didi App

5. Share Your Ride in Real-Time with Friends

Next time your friend messages "ETA?", give them an exact answer with a real-time ride tracker. DiDi's ‘Share Itinerary’ function lets loved ones keep track of your journey so that you don't have to keep guesstimating how long it'll be until you arrive at your final destination. You can send your vehicle movements to your contacts seamlessly over WeChat, QQ and SMS.

6. Rate Your Driver with Anonymous Feedback

At the end of each trip, DiDi users are asked to rate their driver. For excellent service, make sure to reward your driver with the “Satisfied" rating, which will help DiDi continue to recommend the best of the best for both Chinese- and English-speaking users.

Problems with your ride? If you select the “Unsatisfied” rating option, DiDi will ask you to provide feedback. But don't worry, it's totally anonymous, and you'll be able to provide comments on what should be improved. Such feedback from riders is essential and can make DiDi's service better for everyone. 

Didi App

Looking for more information on how to use other DiDi features? Click here a full guide on how to use DiDi bilingual services.

Scan the QR code below to download DiDi and book your first ride!

QR code

All illustrations are indicative only.

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