On February 16, Shenzhen Metro started implementing a real-name registration system in order to effectively track potential passengers who have contracted the novel coronavirus (SARS-CoV-2).
During this time, the sale of one-way tickets and daily tickets will be suspended. Those who already use QR codes to board the metro (i.e. use the Mini Program 乘车吗) are not required to register their information again.
Passengers who currently hold Shenzhen Tong cards must complete registration via QR code. At stations, signs are posted with the QR code to scan as pictured below.
Image via 深圳地铁/WeChat
Once inside the metro station, passengers are also required to scan a QR code inside the subway car. Passengers are encouraged to track the car they boarded in case they encounter a fellow passenger who is diagnosed with the novel coronavirus. For more instructions, please click here.
These upgraded protocols help update the Shenzhen Center for Disease Control and Prevention with accurate information, screening passengers for outbreak prevention and control purposes.
Passengers who are entitled to free fares such as those above the age of 65, or those with disabilities must also register to use the real-name ticketing system. Station staff are there to assist with manual registration for those who have difficulty online.
All passengers are required to go through temperature checks, and those with high temperatures and a cough will be refused entry as reported by Shenzhen Daily.
As of press time, there have been 415 confirmed cases in Shenzhen, 2 deaths and 131 have been discharged.
[Cover image via 深圳地铁/WeChat]