Never have I felt so unwelcome as a paying customer. The asshole Aussie manager has a serious attitude problem especially towards Chinese people. He seem pretty friendly to westerners. His rudeness is just shocking. If you don't want Chinese customers then that's a big problem.
Service at the Xiangyang Lu location was terrible. There were three waiters who had that "deer in the headlight" look the whole time, totally lost on how to effectively serve a room full of customers.
The cod soft tacos were pretty good but the side salad had not taste.
The red velvet cake was disappointing - the cake was too dense and the cream uninspired.
The guy sitting next to me ordered a bowl of chile and it took about 35 mins before he got it.
I also waited 20 mins for the waiters to get a fapiao before I simply got tired of waiting and walked out.
Never coming back again!
Whoever the owners or managers are, learn to train your staff!