Service at the Xiangyang Lu location was terrible. There were three waiters who had that "deer in the headlight" look the whole time, totally lost on how to effectively serve a room full of customers.
The cod soft tacos were pretty good but the side salad had not taste.
The red velvet cake was disappointing - the cake was too dense and the cream uninspired.
The guy sitting next to me ordered a bowl of chile and it took about 35 mins before he got it.
I also waited 20 mins for the waiters to get a fapiao before I simply got tired of waiting and walked out.
Never coming back again!
Whoever the owners or managers are, learn to train your staff!
If you like good food and polite, efficient service DON'T COME HERE. We waited over an hour our order, and were repeatedly offered the wrong dishes, despite approaching the owner multiple times. Perhaps understandable for a huge, busy restaurant, but surely a joke for a half-empty, four-table place like this. The cherry on top of the whole miserable experience: the manager refused to apologize or take any responsibility for this comedy of errors, and instead attempted to shift the blame to his staff. Bottom line - bad service, worse management. STAY AWAY.