Shanghai Disney Finally Responds To Student's Outside Food Ban Lawsuit

By Katherine Chen, August 14, 2019

0 0

The Shanghai Disney Resort has finally responded to a lawsuit filed by an angry law student earlier this year regarding a ban on outside food. The case comes after the student was forced to throw away her food before entering the park, in line with a rule imposed last November.

“Regarding the ban on outside food and beverages, Shanghai Disney Resort is consistent with most theme parks in China, as well as other Disney parks in Asia,” the resort said in a statement to China Central Television. “If visitors bring their own food and beverages, they may enjoy them in the rest area outside the park.”

In January, Wang, a third year student at the East China University of Political Science and Law, was refused entry to the theme park because she had bought food from outside the premises. A staff member told her she could throw away her snacks, totaling RMB40 (USD6), finish them outside the park or store them in a rental locker. Wang decided to throw the snacks away because her ticket could not be refunded. 

In March, the student filed a lawsuit against Shanghai International Theme Park Co. Ltd. over the incident, calling for the ban on outside food to be removed and for compensation totaling RMB46.3 for her lost snacks. The case held its first hearing in April, but is still ongoing.

READ MORE: Tourist Banned from Shanghai Disney After Attacking Mickey Mouse

In an earlier attempt at justice, Wang had sent complaints to two government hotlines, but to no avail. She conducted a survey at her university on the ban of outside food by the theme park. While many respondents were unhappy with the ban, she was alone in pursuing further legal action.

Although theme park rules are often seen as standard, lawyer Xu Wanhui of Dentons Law Firm in Shanghai insists that rules often place unfair restrictions on parkgoers. 

“Because customers are mainly paying for the entertainment value of the rides at Disney resorts when buying their tickets, and not directly for any food, it is not within Disney’s authority to prohibit visitors from bringing in food from outside,” Xu told Sixth Tone. “Consumers have the right to disagree with a company’s rules, as purchasing tickets does not indicate consenting to all of its regulations.”

The debacle has garnered lots of attention on social media, with a hashtag reading “university student sues Disney” reaching 29 million views on Weibo at the time of writing this article. 

READ MORE: Tourist Banned from Shanghai Disney After Attacking Character... Again

[Cover image by That’s]

more news

10 Top Trending China News Stories of 2020

Welcome to our 2020 China Year in Review series.

Enjoy a Wicked Fun Halloween at Shanghai Disney Resort

The Happiest Place on Earth becomes the spookiest!

Roll Credits! Disney English Centers Permanently Close in China

The English-language training centers were known to utilize characters and other elements from classic Disney films.

China School News Roundup: May 2020

A roundup of important school news from China's biggest cities.

Dalian Tourism Logo Accused of Plagiarizing Disney

Imitation is the sincerest form of flattery they say...

10 Biggest China News Stories of 2019

Welcome to our 2019 China Year in Review series.

7 Biggest China News Stories of 2018

It's been a wild year in news.

5 Arrested for Selling Fake Tickets to Shanghai Disney Resort

Ten people are suspected of selling fake passes to the resort. So far, five have been arrested.

0 User Comments

In Case You Missed It…

We're on WeChat!

Scan our QR Code at right or follow us at thatsonline for events, guides, giveaways and much more!

7 Days in China With

Weekly updates to your email inbox every Wednesday


Download previous issues

Never miss an issue of That's Magazines!

Visit the archives